Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-benz-me-connect-reset.collision-talk.com (hereafter referred to as “Mercedes Benz me connect reset” or “we,” “our,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and the California Private Rights to Information Act (PRIA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Law on Data Privacy (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These external entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  • You use our applications and services as an authorized user, ensuring your access is secure.
  • You visit our websites linked to this privacy policy, allowing us to collect usage data.
  • We communicate with you via emails, newsletters, phone calls, or text messages (SMS) for promotional, informational, or transactional purposes.

Personal Data Collection

We collect a range of personal data, which can include:

  • Account Information: Details related to your user account creation and maintenance, such as usernames, passwords, and contact preferences.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Financial records, income levels, and bank account information (if provided) for financial services or promotions.
  • Purchase Information: Product/service purchases, order history, and associated shipping details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
  • Location Data: GPS coordinates or location data from your device when you use our location-based services.
  • Feedback: Your reviews, ratings, comments, and suggestions to improve our products and services.
  • Social Media Information: Details from your social media profiles (if linked) and any content you choose to share with us.
  • Product Information: Data about the Mercedes Benz products you show interest in or purchase, including model numbers, preferences, and customization options.

We collect this data through various methods: user input forms, account registration, online interactions, analytics tools, cookies, and third-party data providers.

Cookies

Cookies are small text files stored on your browser when you visit our websites or use our applications. They serve multiple purposes, including:

  • Strictly Necessary: These ensure basic functions of our website or app work correctly, such as login sessions and page navigation.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking website usage statistics to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can manage your cookie settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent re-identification.

Security Measures

Mercedes Benz me connect reset implements robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  • Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and applications do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your data and information about its use.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction on the processing of your data in certain circumstances.
  • Right to portability, allowing you to receive your data in a structured format.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination provisions when exercising your rights.

To exercise these rights or if you have any data-related queries, please contact our privacy team at:

Email: [email protected]
Address: Privacy Team, Mercedes Benz me connect reset, [Street Address], [City, State, ZIP Code]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any inquiries, unsubscribe requests, or data-related feedback, please reach out to us:

Email: [email protected]
Address: Mercedes Benz me connect reset Customer Support, [Contact Address]

We value your trust in our commitment to protect your privacy and process your personal data responsibly.